20 May 2026
1. Introduction
It is important to us at 2instincts that your personal data is processed safely and responsibly. 2instincts's processing of your personal data shall at all times comply with the EU General Data Protection Regulation (GDPR). You should always be able to know what information we collect and how we use it.
The controller of your personal data is 2instincts AS with organisation number 996 375 528.
This privacy policy gives you an overview of what personal data we collect and process about you, what we use it for and your rights as our customer.
Personal data is any information that can be directly or indirectly linked to a natural person, such as name, postal address, e-mail address, IP address and mobile phone number.
We reserve the right to update the privacy policy if changes in operations and service offerings affect how we process information.
When you shop with us online, you may directly or indirectly provide us with information about yourself. This information allows us, among other things, to process payments, provide service and offer shipping, as well as provide you with customised content/communication and improve our websites.
2. Contact and location information
In order to identify and communicate with you, we collect certain contact information directly from you when you use our services.
This includes your name, email address, telephone number, postcode and delivery address.
This information is necessary for the following purposes:
Calculate which shipping options we can offer
Determine where to ship goods
Contact you in connection with, or otherwise handle, your orders for our goods and/or services
Contact you in connection with your customer service enquiries, if any
Send you an order confirmation/receipt and cancellation form in connection with your order
With your consent, send you regular newsletters with selected products and services, as well as invitations to participate in customer surveys and business development initiatives
3. Payment information
In order to be able to fulfil your payment or reimburse you in the event of a return, you must provide us with the information we need to be able to transfer amounts from/to you in the payment system.
This includes, among other things, the following:
Bank/credit card number
Bank account number
Invoice information
To fulfil purchases, your data may be shared with financial institutions. If you choose to use credit services offered through our partners, your data will be shared with payment and credit companies.
4. Information cookies
When you visit our websites, we may use cookies to indirectly collect information about how you use our services and provide functionality on our websites.
Some cookies are necessary to complete purchases and payments, while others help us to improve the user experience and customise content.
Among other things, this allows us to do the following:
See how you navigate
Customise the website's format according to the platform you use
Tailor content to what you're interested in
2instincts has measures in place to prevent your personal data from being subject to inappropriate or involuntary disclosure, use, access, modification or loss.
5. Public authorities
Where there is a statutory duty of disclosure, 2instincts may share personal data about you with public authorities, such as the tax authorities or the police.
6. Storage of information
We will only store your personal data for as long as it is necessary to fulfil the purposes outlined in this privacy policy.
However, this does not apply if storage is required by law for a longer period than the purpose requires.
We conduct regular reviews and delete personal data if it is no longer necessary to retain it.
We never sell personal data.
Access to your personal data is only given to 2instincts employees to fulfil the purpose and our partners/subcontractors, if it is necessary to perform a specific task, comply with legal requirements or you give your consent to sharing.
In specific cases, we may also share personal data with public authorities.
7. Your rights
As a customer, you have many rights, including when it comes to privacy. In line with your rights, we will respond to your enquiries regarding your personal data as soon as possible and within one month at the latest, unless otherwise provided by applicable law.
See further information about your privacy rights below.
8. Right of access to your personal data
You have the right to request access to the personal data that 2instincts processes about you, including requesting a free copy of the information we hold about you.
9. Right to change/correct
We are committed to ensuring that the personal data we have stored about you is correct and up to date.
If you realise that the information we have stored about you is incorrect or incomplete, we encourage you to contact us as stated in this privacy policy so that we can change/correct your information.
10. Right to erasure
If you no longer wish us to store your data, you have the right to request that it be deleted.
With regard to the requirement for deletion, there is an exception for the information that is necessary for us to be able to provide a service that you still want to have access to, or it is required by law to store the information for a specific period.
If our processing is based on your consent and this is revoked, your data will be deleted.
11. Right to restriction of processing
You may request that processing be restricted if any of the following apply:
You contest the accuracy of the personal data
The processing is unlawful
Storage of the personal data is no longer necessary on our part, but you need it in order to establish, exercise or defend a legal claim
12. Right to object
You have the right to object to the processing of your personal data where our processing of your personal data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority, or the processing is necessary for the purposes of our legitimate interests.
Your right to object does not apply if the personal data is necessary for the performance of a contract you have with us or we are required by law to process your personal data.
The right to object also does not apply if 2instincts can show that compelling reasons override your objection.
However, if the purpose of the personal data is direct or personalised marketing, you always have the right to object.
13. Right to data portability
You have the right to have personal data, which has been provided to or automatically collected by us, transferred to yourself or a new data controller in a machine-readable format.
This applies if the legal basis for the processing is consent, or the processing has been necessary to fulfil an agreement with you and the processing is carried out automatically.
The right to data portability shall not adversely affect the rights and freedoms of others.
14. Right to withdraw consent
You may withdraw any consent you have given to 2instincts at any time.
15. Rights regarding automated decisions, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which may have legal consequences or equivalent for you.
However, this does not apply in cases where the decision:
Is necessary to enter into or fulfil a contract with you
Is permitted under applicable law
Is based on you having given your consent to the processing
16. Contact us
If you have any questions or other enquiries about privacy in 2instincts, please contact us at kontakt@2instincts.no.
2instincts AS
Bukkedalsåsen 39
5113 Tertnes
Org. No. 996 375 528
E-post: kontakt@2instincts.no
Phone: 924 10 513
17. Supervisory authority
In Norway, the Norwegian Data Protection Authority (Datatilsynet) is the supervisory authority when it comes to privacy, and is responsible for monitoring that everyone who processes personal data complies with the Personal Data Act and the EU General Data Protection Regulation (GDPR).
If you believe that 2instincts is processing your personal data in violation of these, you have the right to lodge a complaint by contacting Datatilsynet. 
Privacy policy
20 May 2026